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If you purchased your own tests through QuestDirect™, your lab test results will be delivered to your MyQuest account as soon as they are available.This hold time is in place to comply with state-specific laws. If you are waiting for lab results in CA, PA, or MD, your lab results may be held for a period of time before they are released. This is generally 2-5 business days from the time the sample is received, depending on your test. If you have a MyQuest account, your test results will be delivered to your account as soon as they are available.

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Your request needs to be submitted in writing and any form requesting patient access can be used, but If you need a form, you can download a PDF copy of the Patient Request to Access or to Disclose Protected Health Information (PHI) (Access Form) in English or Spanish. If you wish to receive a copy of your results, you can sign up for a MyQuest ™ account and receive your results electronically or request that your results be delivered to you by mail, email, or fax while at a Quest Patient Service Center.

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If your healthcare professional ordered your tests, your results are sent directly to your healthcare professional as soon as testing is complete.Results delivery is based on how your tests were ordered or purchased. Most tests are performed within a few days, but some complex testing can take longer to complete. If you have questions about your testing protocols, please contact your healthcare professional or employer for additional information. Some testing protocols, such as drug screenings or pre-employment screenings, have strict rules which do not allow children to accompany the patient during specimen collection. Note: Childcare is not available and the waiting area is not attended.

Learn more about fasting before a lab test.

Your healthcare provider should have indicated this on your lab order or during your visit. It’s important to also know if your test requires fasting the day before and/or morning of your appointment. You will be asked to preauthorize payment for any balance due after your insurance is billed.

Credit, debit, or health savings card.

Photo identification listing your first name, last name, and date of birth (for example, a driver's license, government issued photo ID, Passport, or Green Card).

If your doctor did not give you a paper order, check with them to see if they sent it electronically. You should bring the following to your appointment: Please check with the service provider and your insurance company to determine coverage and out-of-pocket costs. Note: At-home specimen collection may include an additional cost. You can also get additional information on the Getlabs FAQs page here: /faq. Getlabs will contact you to confirm your appointment and make sure they can complete the specimen collection for your tests.Ĭlick Learn More to find out more information about how Getlab's at-home specimen collection process works. Enter your healthcare provider's information when you schedule your appointment for an at-home collection. If you do not have a lab order, Getlabs can contact your healthcare provider on your behalf to get a copy of it. You will need a copy of your lab order to set up a same-day or next-day appointment with Getlabs. Click Check Availability to find and schedule an appointment. When you schedule your appointment for certain tests, if your testing type can be done at your home or your place of business, you will see a message about at-home collections by Getlabs. The technician will draw your labs and deliver them to Quest Diagnostics.

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If you live in certain zip codes in the cities of Dallas or Fort Worth, Texas, and the specimen collection for your test can be done at home, you might be able to set up an appointment with Getlabs, an independent service provider, to have a technician come to your home or place of business to collect the specimen.

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